What is Vivian Collado's Return/Exchange policy?
At Vivian Collado^TM our return and exchange policy is simple. if you aren't happy, we are't happy.

We gladly make exchanges or credit your credit card for any items you are not completely satisfied with. The items must be returned to Vivian Collado within 14 days of the shipping date and be in perfect condition. Please note that customized items are purchased with an "absolutely no return policy" and will not be accepted back. Items need to be shipped prepaid and insured with the package securely wrapped. Shipping and handling on returned merchandise is non-refundable. we promptly credit your credit card upon receipt of the returned items.

Is my credit card and personal information secure on viviancollado.com?
Viviancollado.com uses Pay Pal, the industry's highest level of encryption and authentication tools to protect the security of your credit card information. Specifically, every page in the viviancollado.com ordering process that requests credit card information uses secure socket layer (ssl) 128bit encryption, which is designed to render information unreadable should anyone try to intercept it.

How can I get Vivian Collado's special offers?
It's easy. Join our email list and we will update you with great offers and updates on new designs added to our collection.