CAN I GET SAMPLES?
Yes. So that you may see and feel the quality and range of our letterpress invitations, our sample packages include several designs, multiple pieces from each design, multiple types of paper, envelopes and multiple ink colors.

Sample packages are $25, which will be deducted from the cost of your final order.

Click order samples to order.

HOW MUCH DO INVITATIONS COST?
Prices vary according to print method, the number of pieces and quantities of each. Please visit the letterpress or digital invitation sections of our website to generate a specific quote.

HOW LONG DO INVITATIONS TAKE TO PRINT?
Letterpress invitation orders usually take approximately 15 business days to process, print and ship from final proof approval. Digitally printed orders usually take 10 days from final proof approval.

Please allow an extra two to five days for additional services. Type of service, such as gilding, glittering, liners, etc.

We offer standard ground, express and overnight shipping. Rush orders are available - please contact us for details and production schedule.

Packaged goods usually ship within one or two business days.

CAN YOU DESIGN SOMETHING JUST FOR ME?
It would be our pleasure to work with you. Simply give us a call at the print shop at 954 816 0111 or shoot us an email at vivian@viviancollado.com to get started. Our design fees to create something from scratch for you start at $100 per hour and vary according to the scope of the project. Please see our custom design and luxe ink page for details on the process.

I DESIGNED MY OWN INVITATION... CAN YOU PRINT IT FOR ME?
We'd love to. Please contact us to discuss the particulars. We’ll need properly formatted digital copies of the design (Illustrator or eps files preferred), along with the following info: ink color(s), size(s) of piece(s), quantity, paper preference and envelope preference. We'll get back to you within 48 hours with an estimate. Letterpress printing starts at about $500.

CAN I CHANGE MY ORDER?
Changes to your order can be made any time before final proof approval. Orders that have been proofed and approved cannot be canceled.

CAN I CANCEL MY ORDER?
Orders canceled anytime before final proof approval will be processed for a 50% cancellation fee. Orders that have been proofed and approved cannot be canceled.

WHAT ABOUT RETURNS?
At Vivian Collado, we create the highest quality invitations and stationery that are custom-printed for you to your specifications.

Because each piece is custom printed and is approved before going to press, we cannot accept returns.

ARE YOUR PRODUCTS ECO-FRIENDLY?
We feel that eco-consciousness is fundamental to good design. We are pleased to say that we have not changed a single thing about our materials, our processes or our company to meet the growing interest in eco-friendliness; our products have always been environmentally responsible.

Much of our invitation line and stationery is printed on 100% cotton.

Cotton fibers are naturally brighter and more durable than wood fibers.
Cotton papers press better than wood, cut better than wood and last far longer than wood-based
papers.
Cotton papers look and feel luxurious.
No cotton is grown to make our papers; virgin cotton is not used. The cotton that goes into our
papers is reclaimed/recovered/recycled from the U.S. garment industry and would otherwise end up
in a landfill.
Making paper from cotton is efficient:
-since cotton is naturally brighter than wood, the cotton paper making process requires less bleach,
chlorine and other chemicals than the wood-based paper making process
-since the fibers are different than wood, the cotton paper making process requires less water and
less energy than to make wood-based paper

Our other papers contain a significant amount of post-consumer content (30%-100%), and many of our colored papers come from mills run on hydro-electric power.

I'M A RETAILER, CAN YOU SEND ME WHOLESAE INFORMATION?
For wholesale information, please contact us at vivian@viviancollado.com.

I'M A MEMBER OF THE MEDIA, CAN YOU SEND ME A PRESSKIT?
Press kits and materials are available to members of the media; please contact us by phone, fax or e-mail to request them.

WHAT IS YOUR PRIVACY POLICY?
Any personal information you provide to us is kept confidential and is used only to communicate with you, to fulfill your order and to support your experience with Vivian Collado. This information is not shared with or sold to any other outside party that is not involved in providing Delphine products and services.

You may request to get the scoop on various Vivian updates, products or promotions. Only Vivian will send you this information and you will have the option to unsubscribe at any time.

Vivian has security measures in place to protect from the loss, misuse or alteration of the information under our control. When you purchase products through our website, all of your contact and credit card information is secured through a Secure Sockets Layer (SSL).

WHERE ARE YOU LOCATED AND WHAT ARE YOUR HOURS?
You can reach us by phone, fax and e-mail on business days until 5 p.m. EST. Our print shop is located in Fort Lauderdale. Please contact us to schedule an appointment.

COPYRIGHT
All content and materials on this site, including (but not limited to): text, images, illustrations, designs, icons, photographs, video, and other materials that appear as part of this site (the "contents") are copyrights, trademarks, and/or other intellectual property owned, controlled or licensed by Vivian Collado and/or its subsidiaries and affiliates (collectively, "Vivian Collado Designs").

Vivian Collado's trademarks and materials may not be used in connection with any product or service that is not Vivian Collado Designs, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Vivian Collado.

Any other trademarks not owned by Vivian Collado that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Vivian Collado.

This site as a whole is protected by copyright. All worldwide rights, title and interests are reserved. Vivian Collado and all other Vivian Collado marks, designs, graphics, logos, page headers, button icons, scripts and service names appearing on this site are trademarks and materials of Vivian Collado. The contents of this site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of the site.

You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site, or any related software.